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how we systematically analyze user feedback with LLMs

how we systematically analyze user feedback with LLMs

a walkthrough of how we built an LLM-powered system to analyze user feedback at Qualtive. From planning to implementation, including our successes, failures, and unexpected challenges.

Eric Zakariasson
July 21, 2024

hey! hope you’re having a good weekend!

for the last weeks i’ve been working on a classification & keyword extraction pipeline what i wanted to share. i wrote everything in this post, from planning and designing to implementation.

we’ll talk through some prompt engineering, different classification methods and business value. hope you’ll like it :)

How we systematically analyze user feedback with LLMs

A walkthrough of how we built an LLM-powered system to analyze user feedback at Qualtive. From planning to implementation, including our successes, failures, and unexpected challenges.

anyblockers.com/posts/how-we-systematically-analyze-user-feedback-with-llms

with that said, enjoy the rest of the weekend!

eric